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General Frequently Asked Questions

General FAQ’s

Which days of the week do reservations begin and end on?
We leave that up to you!

When is the deposit due?
The deposit is due within 24 hours of making the reservation or it will be canceled. The balance is due upon arrival.

Is there a minimum stay?
3 night minimum on all lodging rentals (houseboats, cottages, harbor house) through peak season except on last minute bookings (based on availability), additional housekeeping fees apply for 1 night stays.

What is your cancellation policy?
If you cancel 60 days prior to your arrival date we will refund 75% of your deposit. On shorter notice, we will refund 75% only if we re-rent the entire rental period. Changes in dates and/or accommodations are considered new reservations. No refunds are given for late arrivals or early terminations.

Are there any restaurants on the lake?
There are several within 10 minutes of Dale Hollow Marina by land or by water.

Do you have dockage?
Yes, both open and covered.

Do you sell gas?
Yes, mix and regular.

Do you sell live bait and tackle?
We sell night crawlers, minnows, redworms and crickets. A small assortment of tackle is available at our store.

Do you allow fishing or swimming in the marina area?
No we don’t, it is against US Corp of Engineer rules and regulations and is subject to a fine.

Do you sell souvenirs, clothing, groceries or ice?
We sell souvenirs, clothing, ice and have several other grocery items available in our store.

Do you sell hunting and fishing licenses?
Yes, we can sell licenses in our main office if you have a credit or debit card.